Refund & Cancellation Policy

This policy explains cancellations and refunds for Vidbold, operated by Funky Unicorn Enterprises. Vidbold is a digital subscription service that delivers AI-generated videos instantly.

1. Cancellation

• You can cancel your subscription at any time from your account or by emailing us.
• On cancellation, your plan remains active until the end of the current billing cycle; you will not be charged again.
• We do not charge any cancellation fee.

2. Refunds

• Because credits deliver a digital product immediately, credits that have already been used to generate videos are non-refundable.
• If you were charged in error, or a technical fault on our side prevented delivery, contact us within 7 days of the charge and we will investigate and refund eligible amounts.
• Unused portions of a subscription are generally non-refundable except where required by applicable law.

3. How to request a refund

Email [email protected] from your registered email address with your account details, the transaction/payment ID, and the reason for the request.

4. Processing time

Approved refunds are processed back to the original payment method — via Dodo Payments, or via Razorpay for local-currency (INR) payments — typically within 5–7 business days depending on your bank.

5. Contact

Funky Unicorn Enterprises · [email protected] · +91 83174 00682
3rd Main Road, Appareddy Palya, Indiranagar, Bengaluru, India 560038